gboskay Privacy Policy: How We Handle Your Account Data
This policy explains what data gboskay collects when you access your account, make a deposit via GoPay, QRIS or Bank Transfer, and use the lobby — and how we keep that data under your control. Availability and data handling obligations depend on local law and apply where local law permits.
Account data handled directly by gboskay
GoPay, QRIS, Bank Transfer transaction records
Your right to review and correct stored data
Contact path for data requests
POLICY SCOPE DETAIL
What This Policy Covers and How We Apply It
When you open an account with gboskay, we collect the details you enter during registration — your email address, account credentials and any contact information you provide. Each time you fund your account through GoPay, QRIS or Bank Transfer, a transaction record is created and stored against your account. We retain these records to process your requests accurately and to keep your account history accessible to you through your dashboard. We also collect standard technical data: device type, session timestamps and the pages you navigate within the lobby. This helps us keep the account-to-wallet path working correctly on your device. We do not sell your personal data to third parties. Where we engage service providers to support platform operations — such as payment processing for GoPay or QRIS — those providers receive only the data required to complete the specific task. They are not permitted to use your data for any other purpose. Cookies are used to maintain your session state and remember your login between visits. You can manage cookie preferences through your browser settings. Disabling session cookies may affect your ability to stay logged in. We keep your data for as long as your account remains active or as required by applicable local law and eligible regional requirements.
GoPay transaction logs
QRIS payment records
Bank Transfer receipts
Session and device data
Account registration details
POLICY BOUNDARY MAP
Where This Policy Applies Across Your Account
Not every part of your experience falls under this single policy. Understanding the boundary helps you know where to direct specific questions — whether that is about your account credentials, a GoPay deposit record, lobby content or a third-party service you reach from our platform.
Account Access
Covers registration data, login credentials and session activity tied to your gboskay account. Any personal details you enter when opening or updating your account are handled directly under this policy.
Transaction Records
GoPay, QRIS and Bank Transfer deposit and withdrawal records stored in your account history fall within this policy. You can review these records directly in your account dashboard after login.
Lobby Content
Game titles, odds displays and lobby navigation are platform content, not personal data. This policy does not govern game outcomes or the content delivered by studios such as PG Soft or Habanero.
Third-Party Services
Links or integrations that take you outside gboskay — including external payment app interfaces for GoPay or Bank Transfer confirmation pages — are governed by those third parties' own privacy terms, not this policy.
YOUR ACCOUNT RIGHTS
Practical Steps to Manage Your Data with Us
You have direct control over several aspects of the data we hold. The most straightforward starting point is your account dashboard, where transaction records — including GoPay and Bank Transfer deposits — are listed in full and available to review at any time after login. If any detail in your registered profile is incorrect, you can update standard fields such as your contact email directly from account settings. For changes that require identity verification, the fields and instructions are shown in the relevant settings screen — follow the steps displayed there rather than contacting support first, as most corrections are handled within the account interface. If you want to ask what specific data we hold about you, or if you believe any stored data is inaccurate and cannot be corrected through the account interface, you can raise a formal request through our support channel. We will respond to data-related questions through the same contact path used for account help.
Review Transaction Records
Log in and open your account dashboard. All deposit and withdrawal records — including GoPay, QRIS and Bank Transfer history — are listed there in full, ordered by date.
Correct Account Details
Most profile fields can be updated directly in account settings. Fields that require verification will display the required steps on screen; follow those instructions to complete the correction.
Ask What We Hold
To request a summary of the personal data linked to your account, contact us through the support path listed on this page. Include your registered email address so we can locate your record accurately.
Request Data Removal
If you want data removed, raise the request via support. We will confirm what can be removed within the bounds of applicable local law and our record-keeping obligations for account and payment history.
PRIVACY CONTACT PATHS
How to Reach Us for Data and Privacy Questions
For privacy-specific requests — data reviews, correction queries or removal requests — use the contact routes below. When you write in, include your registered account email so we can match your request to the correct record without delay.
Account Support Channel
Open a support request directly from your logged-in account. This route connects your message to your account record automatically, which speeds up data-related responses.
Email Contact
Send your privacy question or data request to the support email address listed in the Help section of your account. Include your registered email and a brief description of the request.
In-App Help
The Help section within your account dashboard includes a contact form for account and data queries. It is the same path used for GoPay deposit questions, so it is already accessible on mobile.
DATA HANDLING STANDARDS
How gboskay Handles Data Storage and Account Security
Data we collect is stored and accessed only for the purposes described in this policy. We apply access controls so that account data — including payment records from GoPay, QRIS and Bank Transfer transactions — is reachable only by the account holder and by the internal processes that need it to operate. Session data is cleared when you log out; returning to the lobby requires a fresh login. Where we use third-party processors for payment tasks, those processors operate under agreements that restrict them to the specific task only.
Retention Period
Account and transaction data is kept for as long as your account is active. After account closure, we retain records only as required by applicable local law. The current retention period applicable to your account is shown in account settings.
Cookie Management
We use session cookies to keep you logged in across lobby pages. You can disable these through your browser settings. Doing so will end your session when you close the tab, and you will need to log in again on your next visit.
Payment Data Handling
GoPay, QRIS and Bank Transfer records are stored as transaction logs in your account history. These are accessible to you through the dashboard. We do not store full payment credentials — only the reference data needed to display your history accurately.
Policy Changes
When this policy is updated, the revised version replaces the previous one on this page. Continued use of your account after an update is posted means the new terms apply. If a change affects how your data is handled, we will note it clearly at the top of the updated policy.
PRIVACY QUESTIONS ANSWERED
Common Questions About Your Data and This Policy
These are the questions we hear most often about how gboskay handles account data, what rights you have and how to take action. If your question is not covered here, use the support contact path in the section above.
What personal data does gboskay collect when I open an account?
We collect the details you enter during registration — your email address, chosen credentials and any contact information you provide. We also collect device and session data when you navigate the lobby or access your account from a mobile device.
Are my GoPay and Bank Transfer deposit records stored and can I access them?
Yes. Every deposit and withdrawal processed through GoPay, QRIS or Bank Transfer is recorded as a transaction log in your account. You can review the full history in your account dashboard after login — records are listed by date and include reference numbers.
Does gboskay share my data with third parties?
We do not sell personal data. Where third-party processors handle specific tasks — such as GoPay or QRIS payment processing — they receive only the data needed for that task and are contractually restricted from using it for any other purpose.
How do I correct an error in my account profile?
Most fields can be updated directly in account settings after login. Fields that require identity verification will show the steps on screen. For data that cannot be changed through the account interface, raise a request via the support contact path on this page.
Can I request that my data be deleted?
You can submit a removal request through our support channel. We will confirm what can be removed. Some records — particularly transaction history — may need to be retained for a period under applicable local law. We will explain what applies to your account when we respond.
What happens to my data if I close my account?
After account closure, we retain records only as required by applicable local law and our payment record-keeping obligations. Data that is not subject to a retention requirement will be removed. The specific period applicable to your account is available on request through support.
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