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This page sets out the legal terms that apply when you access gboskay — covering account scope, data handling, your rights, and how to reach us when you have a policy question. Availability of services depends on local law and eligible regions in Indonesia.
When you open an account on gboskay, you enter into an agreement with us on the terms published on this page. These terms govern what you can do on the platform, how your account data is handled, and what obligations we both carry. They do not override any applicable local law — where Indonesian law or the regulations of an eligible region impose a stricter standard, that standard applies. Payment context sits inside this framework too. When you use GoPay, Bank Transfer, or QRIS to fund your account, the transaction records generated by those rails are subject to both our internal retention policy and any legal hold obligations that apply in your jurisdiction. We do not alter those records, and we do not share them with third parties except where required by law or where you have given explicit consent. Terms on this page may be updated. When a material change is made, we note the revision date at the top of this section. Continuing to use your account after a revision means you accept the updated terms. If you do not accept a change, the correct step is to stop using the account and contact support to close it. We will not apply revised terms retroactively to transactions already completed before the revision date.
GoPay transactions processed through your account are recorded under our standard retention policy and are available in your transaction history.
Bank Transfer deposits generate a receipt reference that sits in your account wallet record — accessible after login from the transaction tab.
QRIS payments are logged at the point of scan confirmation. The record appears in your account within the same session.
Not every part of your experience with gboskay falls under the same policy rules. The scope below draws a clear line between what we govern directly and what sits outside our control — so you know where to look when something needs resolving.
Login credentials, session management, and account-level permissions are fully within the scope of this policy. If access is restricted, the reason is shown in your account dashboard after login.
All deposits and withdrawals processed through GoPay, Bank Transfer, and QRIS fall under this policy. Records are held on our systems and are accessible to you through your account transaction history.
Game content supplied by studios such as Habanero, PG Soft, and CQ9 is governed by our agreements with those providers. We make those titles available in the lobby; the underlying game mechanics remain the studio's responsibility.
External payment processors and wallet providers like GoPay operate under their own terms. Our policy does not extend to how those providers handle data on their own systems — you should review their terms separately.
Your account gives you practical tools to exercise the rights described in this policy. Reviewing your transaction records is straightforward — log in, open the transaction tab, and you will see a full history of deposits and withdrawals, including the payment method used for each. If any detail on your account looks incorrect — name, contact address, or linked payment method — you can update most fields directly from the account settings page. For fields that cannot be changed without verification, the settings page shows you exactly which document or step is needed. If you want to raise a formal policy question — about data retention, a specific transaction record, or how your information is being used — you can submit that question through our support channel and we will respond in writing. Closing your account is also your right; the request goes through support, and we will confirm the closure and advise on any remaining transaction records before the account is deactivated.
Open the transaction tab after login to see every deposit and withdrawal, the payment rail used, and the status of each entry. No separate request is needed.
Account settings let you update contact and payment details directly. Fields requiring identity verification show the required step inline — follow the instructions shown there.
Submit your question through the support channel. We respond in writing, and the response references the specific policy clause relevant to your query.
Contact support to initiate closure. We will confirm any open transaction records before the account is deactivated and advise on the steps to complete the process.
For any question specifically about this policy — data handling, account records, terms scope, or a correction request — our support team is the right first contact. Use the channel that works for your situation; we log all policy queries and respond in writing.
Open live chat from any page after login. Policy questions are routed to the account team and answered in writing so you have a record.
Send your policy query by email for matters that need a documented response or involve a formal data or record request. We reply to the address registered on your account.
The current state of your account settings, active terms version, and any pending verification steps are shown in your account dashboard after login — no need to contact support for routine checks.
We keep this consistent: the data your account generates stays within our systems, is not sold, and is shared only where law requires. Here is how each area works in practice.
Account data — including names, contact details, and transaction records from GoPay, Bank Transfer, or QRIS — is stored on secured servers. Access is restricted to personnel with a defined operational need. We aim to hold data only for as long as retention obligations require.
We use session cookies to keep you logged in and to remember your last account state. Analytics cookies are used in aggregate only. You can manage cookie preferences from your browser settings; disabling session cookies will affect login behaviour.
Password changes, linked payment method updates, and account closure requests each require the verification step shown at the point of the action. We do not initiate those changes without a request from your registered session or contact channel.
To update data we cannot change from account settings — or to request deletion of records beyond active retention requirements — contact support with the specific request. We will confirm what is possible under current retention obligations and respond in writing.
These are the questions we receive most often about this policy. Each answer points to the specific place in your account or support channel where the matter can be resolved.
The current terms version and its revision date are shown in the legal section of your account dashboard after login. If the terms have been updated since you last logged in, the dashboard will flag the change before you proceed.
Yes. Transactions processed through GoPay, QRIS, and Bank Transfer are covered by this policy for the records we hold on our systems. The payment provider's own terms govern what happens on their side — those are separate and outside our policy scope.
Most fields can be updated directly from account settings after login. For fields that require identity verification, the page shows the step needed. For anything that cannot be self-corrected, submit a written request through live chat or email support.
Transaction records are subject to legal retention obligations that vary by jurisdiction. We can advise on what is and is not possible for your account — contact support with a specific deletion request and we will respond in writing with the applicable retention detail.
When your account is closed, active data is deactivated. Retention of transaction records continues for the period required by applicable law. Support will confirm the specific retention period for your records when you initiate the closure request.
Availability of services and the specific legal requirements that apply depend on local law and which regions are eligible. Where a regional requirement differs from the general terms, the stricter standard applies. Check your account dashboard for any region-specific notes on your account.